French Château Holidays is responsible for the processing of your personal data in accordance with our data sharing policy. If you have any questions regarding this policy, your personal data protection, or your user rights under GDPR, please contact us at: Email: vanessa@propertyair.com
As part of our data sharing policy, we may collect and process the following personal information: your name, email address, telephone number, and enquiry details relating to bookings or retreats. Additionally, any information you voluntarily provide via contact forms, email, or WhatsApp will also be collected. Please note that we do not collect sensitive personal data unless you choose to provide it, such as dietary requirements for a retreat, in accordance with our commitment to personal data protection and user rights under GDPR.
We use your information in accordance with our data sharing policy to:
- Respond to enquiries
- Manage bookings and retreat reservations
- Communicate payment details and booking confirmations
- Provide information about your stay
- Improve our services
Rest assured, we will only use your personal data for the purposes for which it was provided, ensuring compliance with user rights under GDPR.
We process your personal data on the following lawful bases in accordance with our data sharing policy: to fulfil a contract (e.g., managing a booking), for legitimate interest (responding to enquiries), and with your consent (when you opt in to receive marketing communications). This ensures compliance with user rights under GDPR.
If you choose to subscribe to updates or newsletters, we may occasionally send information about retreats, events, or special offers, in accordance with our data sharing policy. We prioritize your personal data protection and you have the right to manage your preferences. You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly, exercising your user rights under GDPR.
We do not sell, rent, or trade your personal information. Our data sharing policy ensures that your data is shared only when necessary with: payment processing providers, professional advisers (such as accountants or legal advisers), and retreat hosts or facilitators (when relevant to your booking). All third parties involved are expected to respect the security of your data, upholding user rights under GDPR and ensuring personal data protection.
We take reasonable steps to protect your personal data in alignment with our data sharing policy, safeguarding it from loss, misuse, or unauthorized access. Your data is securely stored and retained only for as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations, while ensuring your rights under GDPR are respected.
Under UK GDPR and EU data protection laws, you have the following user rights under GDPR related to your personal data protection:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent where processing is based on consent
To exercise any of these rights or to learn more about our data sharing policy, please contact us via email.
Our website may use cookies to enhance user experience and analyze website performance, in line with our data sharing policy. You have the right to adjust your browser settings to refuse cookies if you prefer, ensuring your personal data protection and upholding your user rights under GDPR.
We may update this Privacy Policy and our data sharing policy from time to time to enhance personal data protection and user rights under GDPR. The most recent version will always be available on our website.